At Brushwood Books, we are committed to providing excellent customer service to all of our customers. We understand that you have a choice when it comes to buying books online, and we want to make sure that you have a positive experience with us.
Responsive customer service: Our customer service team is available to answer any questions you may have about our products, orders, or website. We respond to all inquiries within 24 hours during business days.
Easy returns: We accept returns within 30 days of purchase. If you are not satisfied with your purchase, please contact us to process a return.
Secure online shopping: We use industry-standard security protocols to protect your personal and financial information.
Accurate product information: We strive to provide accurate and up-to-date information about all of our products on our website.
Competitive pricing: We offer competitive pricing on all of our books.
Feedback: We welcome feedback from our customers and we use it to improve our service.
We appreciate your business and we look forward to serving you.
Please feel free to contact us at email@example.com if you have any questions or concerns about our customer care policy or your experience with our online book store.
Privacy & Safety
Collection of Information: We collect personal information such as your name, email address, mailing address, and payment information when you place an order on our website. We also collect non-personal information such as browsing history and search queries.
Use of Information: We use your personal information to process and fulfill your orders, send you updates and marketing materials, and improve our website and services. We also use non-personal information to analyze website usage and improve our search functionality.
Protection of Information: We take all appropriate measures to protect your personal information from unauthorized access, use, or disclosure. We also comply with all relevant data protection laws and regulations.
Third-Party Services: We may share your personal information with third-party service providers such as payment processors and shipping companies, solely for the purpose of fulfilling your order.
We welcome wholesale inquires. Wholesale terms are available. Please contact us at firstname.lastname@example.org
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